Privacy Policy

Information used by the service

Account information includes your sign-in identifier, name, email, account ID and selected role. Your sign-in provider handles passwords and authentication verification. Optional profile information includes your business name, city, work experience, skills, credentials, availability, introduction, profile image and résumé.

We process jobs, applications, shift requests, private messages, course listings and class requests you submit. Class requests can include your name, email, optional phone number and notes. Matching preferences may include your selected location, availability and qualifications. Safety tools process policy acceptance, blocks, reports, reported content and moderation decisions.

Billing records include customer/subscription identifiers, purchase status and membership dates. Payment providers collect payment information through their own payment screens. Do not send full card numbers or account passwords in profiles, messages or support requests.

Why information is used

We use information to sign you in, operate your workspace, publish information you choose to list, connect members, process class requests, verify membership access, send service messages, prevent abuse and fraud, handle reports and answer support requests. Daily website and app-download counters measure aggregate activity. Hosting and authentication services may process connection information such as IP address and device/browser details for security, reliability and service logs.

Visibility and service providers

Publishing a directory profile makes its displayed fields available to other visitors. Job and class listings you publish are visible through the service. Private member messages are restricted to authorized participants and staff handling safety/support matters. When you submit a class request and consent to instructor contact, your request details are shared with that instructor. Hiring participants receive the relevant application and résumé information through authorized workflows.

Clerk provides sign-in; our hosting, database and object-storage services store and deliver app data; Stripe processes website billing; Apple/Google and RevenueCat handle native store purchases when configured; transactional email providers deliver account and class messages. Providers process information for their services under their own terms and privacy notices. Links to independent organizations open services governed by those organizations' policies.

Paid recruiting promotions use the matching preferences you provide. We do not use a third-party advertising network or cross-app tracking system in this service. We may disclose relevant information when required by law or reasonably necessary to protect users, investigate abuse or defend legal claims.

Optional member map and online presence

The public global member map is optional. If you opt in, we store the city you select and combine your membership into city and country counts. City-center coordinates come from a city directory; we do not collect GPS or your device location for this feature. The map does not publish names, addresses or contact details. Small city counts may still reveal that someone has joined in that area.

Online sharing is a separate optional setting. When enabled, visible, recently used app and website sessions update a last-active timestamp approximately once a minute. Online counts include activity within the preceding two minutes, so leaving or signing out can take up to two minutes to disappear from the online count. Idle sessions stop updating. You can turn either option off at /member-map; disabling map visibility removes the map record, and disabling online sharing clears the activity timestamp. Removing your account also removes its map record. Native app presence is supported in versions that include the global member map.

Choices, retention and deletion

You can edit your profile, choose whether to publish your directory entry, change matching preferences, block members and report content. Blocking stops new member connections and messages between the accounts; it does not erase messages previously received or make public information inaccessible outside a signed-in session.

Account content is retained while needed to operate your account. Deleting your account removes its profile, uploaded files and associated app records through the deletion workflow and removes the linked sign-in account. Safety reports and related moderation evidence may remain after an account is deleted to address abuse, disputes and legal obligations. A limited introductory-offer record, including a hash of the normalized email and subscription identifiers, is retained to prevent repeated trial claims. Payment providers may retain their transaction records under their own obligations; provider logs and backups follow their retention processes.

Initiate deletion in the app under Profile → Delete account or use Delete your account. You must verify ownership. Store subscriptions must be canceled separately through Apple or Google; follow the warnings shown before deletion. Contact us if you cannot access your account or want to ask about retained records.

Security and updates

App service connections use HTTPS and access controls. No system can guarantee perfect security. Protect your login and report suspected account misuse. Avoid posting confidential identification numbers or unnecessary sensitive information. The service is intended for professional staffing and training connections, not child-directed use.

We will update this page when our practices change and identify the effective date. Review the policy before sharing personal information.